Terms of service

The rules for using Grug Digital’s games, rewards apps and purchases, written as plainly as we can.

Effective November 6, 2026

Who we are and what these terms cover

Grug Digital (“we”, “us”), based in Katy, Texas, makes web games and rewards apps with local businesses, including the Grug site and partner apps such as Teahouse Express Rewards (together, “the apps”). By using the apps or buying anything in them, you agree to these terms and our privacy policy. If you don’t agree, please don’t use the apps.

Using the apps

• You don’t need an account. Your points, Pearls, avatar and settings are saved in the browser on your device. If you clear that data, use private browsing or switch devices or browsers, it may be lost.
• If you’re under 18, you need a parent or guardian’s permission to make a purchase.
• Please don’t misuse the apps: don’t try to break or overload them, interfere with other players, or get paid items without paying.

Points and rewards

Points come from visiting our partner businesses, usually one check-in a day per location. Points have no cash value and can’t be sold, transferred or exchanged for money. Where a partner business offers rewards at its counter, that business decides the rewards and honors them. In some apps, such as Teahouse Express Rewards, points are for in-game items only.

Pearls and other in-app purchases

• When you buy Pearls or another in-app item, you get a personal, non-transferable right to use it in our games. You don’t own it as property, and it has no cash value.
• Pearls can be spent only on in-game items such as boosts. They can’t be exchanged for food, drinks, merchandise, points or money.
• Prices are shown before you pay and may change for future purchases.
• Pearl purchases are processed by Stripe, which may act as the seller of record and handles sales tax. We never see or store your card number.
• Refunds follow the refund policy on our customer support page.

Memberships

Grug Club memberships are sold and billed monthly by Gumroad and renew automatically until you cancel. Gumroad emails you a license key, which switches on your perks on up to two phones. You can cancel any time from the “Manage membership” link in your Gumroad receipt email, or by contacting us. Monthly Pearls must be claimed on the Pearls page during the month they’re for. Cancelling stops future charges, and your membership stays active until the end of the period you’ve already paid for. If we change a membership’s price, we’ll tell you before the new price applies, and you can cancel before then.

Games, prizes and events

Our games are games of skill and are free to play. Where a game names a winner, the prize is a title or bragging rights, never cash or alcohol. Tickets for in-store events are sold by the partner business hosting them, which sets its own policies for those events.

Changes to the apps

We keep improving the apps, so features, games and items may change, and we may pause or end a feature or game. Where we can, we’ll give notice in the app before ending anything you’ve paid for.

Disclaimer

The apps are provided “as is” and “as available.” We work to keep them running well but can’t promise they’ll always be available, error-free or work on every device.

Limitation of liability

To the extent the law allows, Grug Digital isn’t liable for indirect or consequential losses arising from the apps, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection law that can’t be waived.

Governing law

These terms are governed by the laws of the State of Texas. If you have a problem, please contact us first. Most issues are quickest to fix that way.

Changes to these terms

If we change these terms, we’ll post the new version here with a new effective date. Continuing to use the apps after that means you accept the changes.

Contact us

Chat with us on Discord, or text 954-459-6301 (text only, please, no calls). More help is on our customer support page.